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Interview With Shep Hyken – Amaze Every Customer Every Time

On Tuesday I was lucky enough to grab an interview with Shep Hyken. He was incredibly generous with his time and we spoke for around 20 mins. Im including the audio below along with a youtube version...

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Reading List

I have decided to include a reading list. Or recommended reading if you prefer. On my interview with Shep Hyken, he called it a book club, but that infers that there is a club AND there is more members...

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Want More Referrals? Its not Weakness to Ask

You want more referrals, but you don’t want to ask your existing customers. I get it, I really do. It feels a wee bit… desperate! Well I wanted to talk about it in todays show. Show Notes:- There are 3...

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Niche – How a Raving Fan Got Me To Spend £10,777 and a few Pence.

Here’s the problem with trying to be everything to everybody, you end up being nobody to anybody. My Ducati Story:- For the people who have known me for a while you will know that I have a passion for...

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No Chains – The Best Restaurant You’ve Never Heard Of

No Chains The Best Restaurant You’ve Never Heard of:- thats the tag line for the new app from No Chains Inc. I Really like this new iPhone App from developer No Chains Inc. If you have ever been in a...

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Core Strengths in Business

You definitely do not want another manual right? There is a lot of value in sticking to your core strengths in business. Its only when you sit back and look at something from a distance, things become...

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‘Meal Deals’ The Truth behind Two Meals For a Tenner!

On todays show we interview Marcus Kilvington again from food profits talking about the proliferation of ‘Meal Deals” springing up in practically every restaurant, pub, coffee house etc. Marcus...

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Commercial Kitchen Magazine Issue #004 [The Food Profits Blueprint]

Commercial Kitchen Magazine, have you been on a hiatus ? Well you would think so wouldn’t you, but no, we are alive, kicking and very well. In fact I ( yes its really only little ole me)  have just...

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Make an Offer YOU Can Afford

Recently we interviewed Marcus Kilvington from food-profits and we placed his amazing content inside our Magazine. Inside the last edition ( which was free by the way ) Marcus shared some inside tips...

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